FAQ'S

HOW DOES PICKUP / DELIVERY WORK?

We have made ordering with us really easy! Simply add your Sweetly goodies to your cart and once happy with your order scroll down in the cart section to 'DATE FOR PICKUP / DELIVERY' - here you can select the date you require your order for. Then leave the rest to us! We will contact you the day before pick up or the day of for delivery to confirm a time that works best for you. 

WHAT IS THE SHELF LIFE OF THE COOKIES?

We bake all cookies fresh to order. Cookies can stay in wrapper / airtight container for 2 weeks. Refrigerate / freeze to extend shelf life (make sure they thaw before microwaving & serving).

WHAT IS THE BEST WAY TO EAT THE COOKIES?

All cookies & pizza slices are best served warm. We recommend microwaving for 15-30 seconds.  

DO YOU OFFER GLUTEN FREE / VEGAN COOKIES?

We currently don’t offer gluten-free or vegan cookies, but stay tuned as we’re always experimenting with new flavours and recipes! Follow us on social media for updates on any new options.

DO YOU DELIVER?

Yes! We deliver 35kms from Balcatta 6021. Check out our delivery options and pricing on the checkout page - we are in the process of extending our delivery radius so please stay tuned!

DO YOU DO CORPORATE / LARGE ORDERS?

Yes! If you’re planning a party, event, or corporate gifting, we’d love to help. Reach out to us via the contact us page, and we’ll assist with custom orders.

IF THERE IS ANYTHING WE MISSED - PLEASE MESSAGE US DIRECTLY ON INSTAGRAM / FACEBOOK!